The recent Democratic Convention coverage of the platform vote provided a perfect illustration of why talking about politics is so difficult.
Two very hot topics were the focus of the conversation — God and Jerusalem. Whether or not to remove … Read the rest
The dictionary describes “grudge” as a persistent feeling of ill will or resentment; unwilling to give or allow a thing.
A grudge may seem a silent punishment for an insult, injury or offense, some of which are inadvertent; some intentional. … Read the rest
“You cannot go through life without one,” said Oprah, on a recent Lifeclass with guest Iyanla Vanzant. The meaning of “one” in this case, was a hard conversation.
Before introducing the family who were the guests to be “helped,” Iyanla and Oprah … Read the rest
If you think that angry customers or clients are simply annoying and pesky, well, think again. By listening carefully, you will find that most of the time they are telling you what is working with your business — and, more importantly, what is … Read the rest
Q. With the upcoming presidential election, folks are engaging more frequently in political discussions — at cocktail parties, the office water cooler and, of course, at family gatherings. As we know, these talks often occur spontaneously and can become heated. How can we handle these … Read the rest
In her fifth inspiring and instructive book, I Thought We’d Never Speak Again, Laura Davis has written with compassion and clarity, providing hope and help for individuals troubled by fractured and compromised relationships.
Compelling first-person accounts of people who have reconciled … Read the rest
Dr. Harriet Lerner’s compelling stories in her excellent book, The Dance of Connection show us how to speak with honor and integrity. Teaching us how to restore love and connection with people who matter the most to us, even when … Read the rest
Unhappiness in the workplace can fester and turn into frustration if not addressed. Frustration compounds and contaminates, often creating a toxic environment. It fuels negativity, criticism and judgment that create defensiveness and distance among employees. Worker and customer relationships may … Read the rest
Wouldn’t it be good if we could comprehend the true meaning during a difficult conversation? We could listen ‘below the line’ or ‘underneath’ for nuances, clues, unspoken messages and non- verbal signals. How can we can do this without an … Read the rest
Why are some relationships closer, more connected and ‘cleaner,’ than others? Clean means no secrets (overt or covert), no withholding, straight, honest and kind communication.
A friendship requires reciprocity where each person is free to be themselves and say what’s … Read the rest