Last month we talked about how to handle some difficult situations that may arise around the holidays. Not surprisingly, we barely scratched the surface of all the possible ways family gatherings can go awry. Here are three more topics we … Read the rest
When we think of bullying, school kids come to mind, fueled by the all-too-many headlines about teen suicide. Bullying, however, is a problem that is increasing in the culture and in the workplace.
What is bullying?
Bullying is a repeated … Read the rest
Making recommendations to e-Talk readers gives me great pleasure. I enjoy sharing books, TED talks, TV shows and movies I think you might enjoy and find interesting and relevant. In this issue, I am recommending a song, “Step … Read the rest
Apology: Part I of 3
Personal connections are a top priority in my life. When an important relationship gets tangled up or damaged, either by me or another person, I make every effort to heal the relationship as quickly as … Read the rest
With the holidays coming, now is a good time to think about how to handle some difficult situations that may arise. In these short videos, Esther talks about some common problems that pop up with friends and family. Next month, … Read the rest
Firing an employee is one of the most important tasks of leadership and one of the most difficult. People enter into working agreements with intent to benefit both parties, and no employer wants to fire someone. Consequently, employers often experience … Read the rest
Crucial Conversations: Tools For Talking When Stakes Are High
I do not exaggerate when I say, this is a breakthrough book! Crucial Conversations is the result of 25 years of work by four expert consultants, Kerry Patterson, Joseph Grenny, Ron … Read the rest
Q. What is the difference between hearing and listening?
One of the five physical senses, hearing involves the perception of sound, pitch and volume. The fine art of listening, however, is quite another matter. The only commonality between hearing and … Read the rest
Each employee is the “face” of a company, especially those who deal directly with customers and clients. Therefore, companies have a vested interest in the quality and professionalism of each employee’s performance, which must be monitored, measured and managed effectively.… Read the rest
Dr. Brene Brown TALKS about vulnerability and wholeheartedness
Although I have read Brene Brown’s breakthrough book, “The Gifts of Imperfection,” it was while watching her TED talk that I grasped the importance of vulnerability in successful connections with others.
Brown’s … Read the rest