The Speed of Trust
The Speed of Trust: The One Thing That Changes Everything
by Stephen M.R. Covey
For anyone who is not totally convinced that trust is the foundation of all relationships, I urge you to read The Speed of Trust by … Read the rest
Apology, Forgiveness & Reconciliation — Part 3: Reconciliation
Author Scott Peck has said, “The overall purpose of human communication is – or should be – reconciliation. It should ultimately serve to lower or remove the walls of misunderstanding which unduly separate us human beings, one from another.”
I, … Read the rest
Video: Communication Tips: Speak Only For Yourself
Effective communication is at the heart of healthy relationships. In this video, Tough Talk Coach offers some tips to help you improve your communication skills — and cautions that you should always and only speak for yourself.… Read the rest
Video: Communication Tips: The Most Powerful Communication Is Non-Verbal
Effective communication is at the heart of healthy relationships. In this video, Tough Talk Coach offers some tips to help you improve your communication skills — beginning with the insight that the most powerful communication in non-verbal.… Read the rest
Video: Communication Tips: Seek First To Understand
Effective communication is at the heart of healthy relationships. In this video, Tough Talk Coach offers some tips to help you improve your communication skills — including the basic rule: Seek First To Understand.… Read the rest
Overcoming the Generational Divide in the Workplace — Part 2: Managing
How To Manage
The response to last month’s article “Overcoming the Generational Divide in the Workplace — Recruitment” was VERY positive, so I am glad that two additional articles about this fascinating and important topic were planned. This is the … Read the rest
Video: Top Tips For Communicating More Effectively
Effective communication is at the heart of healthy relationships. In this video, Tough Talk Coach offers some tips to help you improve your communication skills — both verbal and non-verbal.… Read the rest
Overcoming the Generational Divide in the Workplace — Part 1: Recruiting
Introduction
Workplace conflicts are a fact of life. Books, seminars, conferences, articles, etc. address them regularly. The diversity has always generated challenges and probably always will, just as we will always be working on solutions and ways to handle difficult … Read the rest
What Are You Afraid Of?
In his bravest book yet — “The Icarus Deception“ — Seth Godin challenges us to create art in a breathtaking way. It’s an idea that both excites and terrifies me! Nearly every page makes me think about my … Read the rest
Apology, Forgiveness & Reconciliation — Part 2: Forgiveness
In part 1 of Apology, Forgiveness & Reconciliation, we talked about “apologies,” the acceptance of blame and responsibility for wrongdoing, injury or offense— and the assurance that none was intended.
When I have caused offense or harm to another person, … Read the rest