The recent Democratic Convention coverage of the platform vote provided a perfect illustration of why talking about politics is so difficult.
Two very hot topics were the focus of the conversation — God and Jerusalem. Whether or not to remove … Read the rest
The dictionary describes “grudge” as a persistent feeling of ill will or resentment; unwilling to give or allow a thing.
A grudge may seem a silent punishment for an insult, injury or offense, some of which are inadvertent; some intentional. … Read the rest
“You cannot go through life without one,” said Oprah, on a recent Lifeclass with guest Iyanla Vanzant. The meaning of “one” in this case, was a hard conversation.
Before introducing the family who were the guests to be “helped,” Iyanla and Oprah … Read the rest
If you think that angry customers or clients are simply annoying and pesky, well, think again. By listening carefully, you will find that most of the time they are telling you what is working with your business — and, more importantly, what is … Read the rest
Q. With the upcoming presidential election, folks are engaging more frequently in political discussions — at cocktail parties, the office water cooler and, of course, at family gatherings. As we know, these talks often occur spontaneously and can become heated. How can we handle these … Read the rest