My recent Q&A with my friend Anna was so well received that I decided to write about introverts in the workplace. It is vital, I think, that managers and co-workers alike fully understand some long-held misperceptions about introverts.
Thanks to … Read the rest
TED Talk by Dr. Ernesto Sirolli
The title of Dr. Ernesto Sirolli’s TED Talk might sound a bit harsh, but he learned from experience the importance of listening. It was shaped by seven years as a young man in Africa … Read the rest
Several months ago, I recommended author Susan Cain’s TED Talk: “The Power of Introverts.” It struck a deep chord with many people, especially those who are introverts, and gave a greater understanding of their behavior and, in many cases, a … Read the rest
The need to walk on eggshells around someone feels lousy! Whether it’s at the office or at home, the feeling of being on edge or needing to be extremely cautious with someone creates distance, tension and negatively impacts our … Read the rest
I recently spoke at a workshop for human resource professionals and found that a major concern remains how to criticize an employee’s performance or behavior in a constructive and respectful manner. Given the importance of the issue, I thought I … Read the rest