I recently spoke at a workshop for human resource professionals and found that a major concern remains how to criticize an employee’s performance or behavior in a constructive and respectful manner. Given the importance of the issue, I thought I … Read the rest
Got a problem? Rank it on a scale from one to ten, ten being worst. In fact, most people have only a handful of 10s because most of life is comprised of ones, twos and threes. Right?
For instance, … Read the rest
United States businesses estimate losses of up to $33.6 billion per year of lost productivity from full-time working caregivers.1 Costs include replacing employees, absenteeism, workday distractions, supervisory time, and reductions in hours from … Read the rest
Well, maybe not a real sandbox, but research has shown the importance of incorporating games and other forms of fun into the workplace. I had the pleasure of talking with Howard Papush, aka Dr. Play, about “recess at the office” … Read the rest
There are various means of resolving workplace conflict, one of which is understanding generational differences. Generational Expert Chuck Underwood provided us with sage advice about the generational divide in three previous blogs.
Overcoming the Generational Divide in the Workplace — … Read the rest
I received terrific responses to my “Setting Expectations” blog last month and want to address the “how to” of meeting expectations this month.
When plans don’t go as expected, a negative reaction is normal. The discrepancy between expectations and results … Read the rest