Author-Researcher Brené Brown’s abiding interest in the subject of “trust” was heightened by an experience her daughter Ellen had at school when a friend betrayed her trust.
Speaking at a UCLA-based Oprah Winfrey Super Soul Session, Brown used a marble … Read the rest
A Search For Common Ground – Part One: Authentic Discourse
A Search For Common Ground – Part Two: Overcoming Resistance
None of us wants to be judged or criticized, especially for our thoughts and beliefs. We want to feel safe … Read the rest
CRUCIAL CONVERSATIONS: Tools for talking when stakes are high
By Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
This is a terrific book! It delivers practical skills that will help you succeed with any crucial conversation in your life, whether … Read the rest
The need to walk on eggshells around someone feels lousy! Whether it’s at the office or at home, the feeling of being on edge or needing to be extremely cautious with someone creates distance, tension and negatively impacts our … Read the rest
I am happy to report that a recent edition of Pacific Coast Business Times featured an article of mine, “Tough talks can help you root out the real problems in your business.” Business owners and managers may find the article particularly useful, … Read the rest