Talks At The End Of Life (Conversations No One Wants To Have)
Someone you care for is at the end of his or her life. How do we talk with someone who is dying? No one is ever really … Read the rest
CRUCIAL CONVERSATIONS: Tools for talking when stakes are high
By Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
This is a terrific book! It delivers practical skills that will help you succeed with any crucial conversation in your life, whether … Read the rest
I am happy to report that a recent edition of Pacific Coast Business Times featured an article of mine, “Tough talks can help you root out the real problems in your business.” Business owners and managers may find the article particularly useful, … Read the rest
All real conversations are important. But the consequences of some conversations have more potential impact than others.
Here are tips for preparing for and successfully completing these high-stakes conversations — whether they are professional or personal.