The Power of Emotion

The Power of Emotion

A recent presentation with several colleagues at a training retreat in Toronto for professional mediators opened my eyes to something I had not really thought about before. It was fascinating.

Most of the mediators were lawyers who have tired of, … Read the rest

A Tale of A Contaminated Relationship

A Tale of A Contaminated Relationship

The Story And The Problem

A recent professional experience with two brothers (David and Keith) in business together reminded me of the importance of ongoing, clean and clear communication. When this doesn’t happen, subsequent conversations and interactions become contaminated by … Read the rest

Clear, Credible Communication

Clear, Credible Communication

Would you choose to build your house on sand or on a rock? Since sand shifts and erodes, it’s clearly the rock that would provide a solid and predictable foundation.

Building on a rock won’t eliminate issues such as wind, … Read the rest

Authentic Leadership

Authentic Leadership

Authentic Leadership 

Would you tell the truth to your competitors? Why or why not?

Honesty is a value that many leaders aspire to embrace, and if that were true of you, how would you answer this question?


Must you tell … Read the rest