The response to last month’s article “Overcoming the Generational Divide in the Workplace — Recruitment” was VERY positive, so I am glad that two additional articles about this fascinating and important topic were planned. This is the … Read the rest
Effective communication is at the heart of healthy relationships. In this video, Tough Talk Coach offers some tips to help you improve your communication skills — both verbal and non-verbal.… Read the rest
Introduction
Workplace conflicts are a fact of life. Books, seminars, conferences, articles, etc. address them regularly. The diversity has always generated challenges and probably always will, just as we will always be working on solutions and ways to handle difficult … Read the rest
In his bravest book yet — “The Icarus Deception“ — Seth Godin challenges us to create art in a breathtaking way. It’s an idea that both excites and terrifies me! Nearly every page makes me think about my … Read the rest
In part 1 of Apology, Forgiveness & Reconciliation, we talked about “apologies,” the acceptance of blame and responsibility for wrongdoing, injury or offense— and the assurance that none was intended.
When I have caused offense or harm to another person, … Read the rest