If you are a manager, you probably have had one. I will never forget mine — an employee I didn’t like. She was one of the most unpleasant and manipulative employees I have ever had to manage. Her experience and … Read the rest
I am happy to report that a recent edition of Pacific Coast Business Times featured an article of mine, “Tough talks can help you root out the real problems in your business.” Business owners and managers may find the article particularly useful, … Read the rest
All real conversations are important. But the consequences of some conversations have more potential impact than others.
Here are tips for preparing for and successfully completing these high-stakes conversations — whether they are professional or personal.