Why You Think You’re Right – Even If You’re Wrong
Have you ever insisted on doing or saying something when you knew that it might not be right? Or perhaps you really did believe … Read the rest
If you have ever played chess, checkers or dominos, you have experienced a stalemate — when neither player can successfully move any of the pieces and neither player can win. Aggravating!
Imagine two large trucks trying to pass on a narrow … Read the rest
I recently spoke at a workshop for human resource professionals and found that a major concern remains how to criticize an employee’s performance or behavior in a constructive and respectful manner. Given the importance of the issue, I thought I … Read the rest
When was the last time you heard or said the words, “Mom liked you best?” Hopefully, not since you were very young — or ever.
But with our population living so much longer and siblings finding themselves in the role … Read the rest
Hearing — one of the five physical senses — involves the perception of sound, pitch and volume. The fine art of listening, however, is quite another matter. The only commonality between hearing and listening is two … Read the rest