Everyone needs to vent once in a while. Perceived insults and slights occur – and it actually can help to discuss the situation.
But people often vent by simply losing their cool in an emotional outburst.
If you see a … Read the rest
The difference between listening and hearing remains a topic of fascination and confusion. Are they the same, or not? Yes. There is a clear distinction, which I address in my recent blog, “Are You Hard of Listening?”
Assuming that our … Read the rest
Every so often, something comes along that I want to share with everyone — something that doesn’t necessarily fit neatly into any one category. Or, perhaps, it fits into all categories. Weatherby’s Rules is such an example — a list … Read the rest
Improving doctor-patient communication! Now there’s a great idea. A recent Wall Street Journal feature article, “The Talking Cure,” (Tuesday, April 9, 2013), cites convincing data about the negative consequences when doctors fail to communicate effectively with patients.
Conversations about health … Read the rest
Sound like an easy question? Nothing could be farther from the truth. Starting with the implication that if one person is right, it means the other person is wrong. Right?
Here’s a step-by-step discussion about determining who is “right.”… Read the rest